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Plans and pricing

Two plans. Both include the whole service.

10 or more
Billing
Save 17%

Standard

The whole service, with help during the working day.

$100 per device, per month

$1,000 a month for 10 devices

What you get

  • Onboarding and offboarding
  • Device management
  • Protection on every laptop
  • Security, around the clock
  • Accounts and Microsoft 365
  • Help desk
  • Equipment
  • Compliance and reporting
  • Help 9 am to 9 pm Eastern
  • 95% SLA

Enterprise

For companies that need help at any hour and stricter terms.

Custom

Priced for your company

Everything in Standard, plus

  • 24/7 premium support
  • 99% SLA
  • A custom agreement
  • A HIPAA business associate agreement (BAA)

Compare features

What each K10 Labs plan includes
Feature StandardEnterprise
Onboarding and offboarding
A laptop set up and secured for each new hire Included Included
Accounts that are ready on the first day Included Included
Access removed the same day someone leaves Included Included
Same-day lock and wipe of the laptop Included Included
Device management
One proven setup, the same on every laptop Included Included
Zero-touch setup, shipped straight to the employee Included Included
Device encryption Included Included
Patching for the system and its apps Included Included
A live inventory of every laptop and who has it Included Included
Protection on every laptop
Antivirus, threat protection and ransomware protection Included Included
Rollback of files encrypted by ransomware Included Included
Web, application and peripheral control Included Included
Data loss prevention Included Included
Download reputation checks Included Included
Security, around the clock
A security operations center that watches 24/7 Included Included
Threat detection, response and threat hunting Included Included
Unlimited incident response, with a root-cause report Included Included
Protection for your Microsoft 365 environment Included Included
Email security Included Included
Security awareness training and phishing tests Included Included
A breach protection warranty Included Included
Accounts and Microsoft 365
Email, Teams and OneDrive managed for you Included Included
Microsoft 365 license management Included Included
Microsoft 365 support Included Included
A password manager for everyone Included Included
Help desk
A real technician, in chat Included Included
A reply within 10 minutes, or your money back Included Included
Remote support on the screen Included Included
Help with laptops, accounts and access Included Included
Equipment
Pre-selected equipment from our hardware partners Included Included
Each laptop set up, secured and delivered Included Included
Warranty and repairs handled Included Included
Laptop recovery and certified wipe Included Included
Compliance and reporting
A quarterly review with a written report Included Included
A report on how the controls we manage in your environment align with SOC 2 Included Included
A compliance evidence pack for your audits Included Included
Your cyber insurer's security questionnaire, filled in for you Included Included
Support and agreement
Support hours 9 am to 9 pm Eastern 24 hours a day, 7 days a week
Premium support Not included Included
Service level agreement (SLA) 95% 99%
Custom agreement Not included Included
HIPAA business associate agreement (BAA) Not included Included
Street map of downtown Kansas City with a pin on K10 Labs at 710 Central Street.

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